Mantrac Vostok has a number of capabilities to offer in terms of supporting our customers at our central parts store. This helps increase our day to day efficiency and the long term value of projects involving our equipment.
With its vast in-country parts inventory, and its branches distribution network in Nizhny Novgorod, Ukhta, Yekaterinburg, Surgut, Novy Urengoy and Labytnangy. The central Russian Caterpillar parts warehouse RFDC takes daily deliveries of ordered parts from Europe. Mantrac Vostok is well placed to protect customers against unexpected downtime.
Our parts branches are open 6 days a week with flexible working hours according to our customer convenience; where our customers can meet our well trained Parts Counter Engineers for any consultation in parts selection and for any advise that may reduce their owning and operating costs.
Mantrac Vostok computerized parts-inventory system gives us immediate access to stock levels across its branches and from Caterpillar worldwide.
And any part that can be sourced from our local network will be supplied within 24 hours from ordering. In addition, Mantrac sales team regularly calls on customers to assess and meet all their requirements from spare parts.