Parts - Capabilities

Mantrac Vostok has a number of capabilities to offer in terms of supporting our customers at our central parts store. This helps increase our day to day efficiency and the long term value of projects involving our equipment. With its vast in-country parts inventory, and its branches distribution network in Nizhny Novgorod, Ukhta, Yekaterinburg, Surgut, Novy Urengoy and Labytnangy. The central Russian Caterpillar parts warehouse RFDC takes daily deliveries of ordered parts from Europe. Mantrac Vostok is well placed to protect customers against unexpected downtime.

Our parts branches are open 6 days a week with flexible working hours according to our customer convenience; where our customers can meet our well trained Parts Counter Engineers for any consultation in parts selection and for any advise that may reduce their owning and operating costs.
Mantrac Vostok computerized parts-inventory system gives us immediate access to stock levels across its branches and from Caterpillar worldwide.

And any part that can be sourced from our local network will be supplied within 24 hours from ordering. In addition, Mantrac sales team regularly calls on customers to assess and meet all their requirements from spare parts.

Branch Warehouse Size (m2) No. of lines stocked Availability
Stock Total
Nizhniy Novgorod 450 5408
93% 75%
Uhkta 460 3292
89% 48%
Novy Urengoi 225 4680
92% 54%
Yekaterinburg 200 2549
95% 77%
Surgut 200 2020
83% 78%
Labytnangi 432 700
100% 58%
             Lead Times
Branch Method Class Time
Nizhniy Novgorod
Truck
 
Air
 
Stock
Emergency
Stock
Emergency
20 days
9 days
4  days
6 days
Uhkta
Truck
 
Air
 
Stock
Emergency
Stock
Emergency
19 days
14 days
8 days
5 days
Novy Urengoi
Truck
 
Air
 
Stock
Emergency
Stock
Emergency
45 days
30 days
10 days
5 days
Yekaterinburg
Truck
 
Air
 
Stock
Emergency
Stock
Emergency
28 days
14 days
8 days
6 days
Surgut
Truck
 
Air
 
Stock
Emergency
Stock
Emergency
40 days
20 days
10 days
6 days
Labytnangi
Truck
 
Air
 
Stock
Emergency
Stock
Emergency
45 days
30 days
10 days
5 days

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