News Details Date: 23-07-2010
Product Support customers seminar in Ukhta
In mid-June, the Product Support Department in the Volga and Komi region held a seminar in Ukhta on technical maintenance and service of Caterpillar equipment. Managers and technical specialists were invited from various business sectors, such as construction, forestry, oil&gas and mining. The seminar consisted of two parts: presentations of machine capabilities and technical support programs, and a tour of the Mantrac Vostok facility. The presentations highlighted Mantrac Vostok product support capabilities, presented popular traditional as well as new Cat machines. Presents also discussed standard product support programs and individual service packages. Visitors were especially pleased to hear about the ability to customize service packages to meet their individual business needs. After the seminar Mantrac Vostok signed an agreement with some companies for long-term cooperation. In the second part of the day, all participants were invited to tour the Mantrac Vostok service centre and warehouse, including a demo-show. After the seminar, all guest received certificates of participation and gifts. The seminar participants praised the level of presenters’ preparation and expressed great appreciation of service offered by Mantrac Vostok.